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Communication with Patients

Effectively communicating with patients and families is the foundation for a therapeutic, safe, and positive patient experience. The patient‘s experience of care is greatly influenced by what is communicated and what the patient and family observe. Communication is also a vital component of obtaining an accurate history and physical assessment, providing informed, comprehensive care, and educating patients and families to achieve optimal outcomes. When healthcare professionals recognize the factors that influence communication and consistently apply effective communication techniques, patient satisfaction, safety, and outcomes improve. The goal of this course is to provide information about how to effectively communicate with patients in healthcare settings.

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CERTIFICATES REVIEWS DETAILS

Accreditation Council for Continuing Medical Education

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Relias LLC designates this enduring activity for a maximum of 1.0000 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Alabama State Board of Respiratory Therapy

Alabama State Board of Respiratory Therapy (CEBroker Provider #50-290)
This module is approved for 1.0000 contact hours.
American Board of Clinical Chemistry
American Nurses Credentialing Center

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.0000 Nursing Contact Hours after successfully completing this course.
American Society for Clinical Laboratory Science

Relias LLC is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E. ® Program.
American Speech-Language-Hearing Association

Introductory Level

0.10 ASHA CEUs
Arkansas State Board of Nursing

Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.0000 contact hours for participating in this course.
Association of Social Work Boards

As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.0000 General continuing education credits.
Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based Online.
Commission on Dietetic Registration

As a Jointly Accredited organization, Relias LLC is accredited to offer dietetic continuing education by the Commission on Dietetic Registration (CDR). The CDR is an associate member of Joint Accreditation for Interprofessional Continuing Education.
Council on Optometric Practitioner Education
As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored COPE CE credit by the Council on Optometric Practitioner Education (COPE). COPE is an associate member of Joint Accreditation for Interprofessional Continuing Education.
COPE Course ID number: 89031-PB COPE Activity ID number: 127500
District of Columbia Board of Nursing

District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.0000 contact hours for participating in this course.
Florida Board of Clinical Laboratory Personnel

Florida Board of Clinical Laboratory Personnel (CEBroker Provider #: 50-290)
Clinical Laboratory Personnel will receive 1.0000 contact hours for participating in this course.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
This activity is approved for 1.0000 contact hours.
Florida Board of Medicine

Florida Board of Medicine (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Florida Board of Nursing

Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
Florida Board of Respiratory Care

Florida Board of Respiratory Care (CEBroker Provider #50-290)
This module is approved for 1.0000 contact hours.
Florida Council of Dietetics and Nutrition

Florida Council of Dietetics and Nutrition (CEBroker Provider #50-290)
This course is approved for 1.0000 contact hours.
Georgia Board of Nursing

Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
Georgia Composite Medical Board - Respiratory Care Professionals
Kansas Department of Aging and Disability Services (Dietary)
Approved for 1.0000 continuing education clock hours for Kansas licensed dietitians by the Kansas Department of Aging and Disability. Long Term Sponsorship number LTS-D1058. This activity is approved for 1.0000 contact hours.
Kansas Health Department of Aging and Disability Services (Speech)
Approved for 1.0000 continuing education clock hours for Kansas Speech Pathologists and Audiologists by the Kansas Department of Aging and Disability. Long Term Sponsorship number LTS-S1057. This activity is approved for 1.0000 contact hours.
Kentucky Board of Nursing

Kentucky Board of Nursing (CEBroker Provider #50-290) Nurses will receive 1.0000 contact hours for participating in this course.
Louisiana Board of Medical Examiners- Clinical Laboratory Personnel

Louisiana Board of Medical Examiners - Clinical Laboratory Personnel (CEBroker Provider #50-290)
Louisiana State Board of Medical Examiners

Louisiana State Board of Medical Examiners (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Louisiana State Board of Medical Examiners - Respiratory Therapy

Louisiana State Board of Medical Examiners - Respiratory Therapy (CEBroker Provider #50-290)
Respiratory Therapists will receive 1.0000 contact hours for participating in this course.
Mississippi Board of Nursing

Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
Mississippi State Board of Medical Licensure

Mississippi State Board of Medical Licensure (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Mississippi State Department of Health Bureau of Professional Licensure Dietitians

Mississippi State Department of Health Bureau of Professional Licensure Dietitians (CEBroker Provider 50-290)
Mississippi State Department of Health Bureau of Professional Licensure Respiratory Care Practitioners

Mississippi State Department of Health Bureau of Professional Licensure Respiratory Care Practitioners (CEBroker Provider #50-290)
Respiratory Therapists will receive 1.0000 contact hours for participating in this course.
New Mexico Board of Nursing

New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
New Mexico Medical Board

Physicians will receive 1.0000 AMA PRA category 1 Credits™.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009. Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules. As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. Social workers will receive 1.0000 continuing education hours for participating in this course. This activity is approved for 1.0000 contact hours.
North Dakota Board of Nursing

North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
Ohio Social Worker Board

Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider #RSX091903 (CEBroker Provider # 50-290)
This activity is approved for 1.0000 contact hours.
Ohio State Medical Board

State Medical Board of Ohio (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Oklahoma Board of Medical Licensure and Supervision- Respiratory Therapy

Oklahoma Board of Medical Licensure and Supervision- Respiratory Therapy (CEBroker Provider #50-290)
This module is approved for 1.0000 contact hours.
South Carolina Board of Medical Examiners

South Carolina Board of Medical Examiners (CEBroker Provider #50-290)
South Carolina Board of Nursing

South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
South Carolina Board of Social Work Examiners

South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
Tennessee Board Of Medical Examiners

Tennessee Board of Medical Examiners (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™
Tennessee Medical Laboratory Board

Tennessee Medical Laboratory Board (CEBroker Provider #50-290)
West Virginia Board of Registered Nursing

West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
West Virginia Board of Social Work

West Virginia Board of Social Work (CEBroker Provider #50-290)