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Providing Customer Service
Providing Customer Service $25.00
Managing Portable Oxygen Concentrators
Managing Portable Oxygen Concentrators $20.00
Augmentative and Alternative Communication (AAC): Implementation and Ongoing Assessment in Adults
Augmentative and Alternative Communication (AAC): Implementation and Ongoing Assessment in Adults $20.00
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Providing Customer Service

Every customer takes a risk in trusting others with important parts of their life. They are asked to have faith in another person’s skills, knowledge, and good will. Customer service is a way of communicating that this trust is not misplaced.

In this course, you will learn and practice ways to communicate respect, attentiveness, and empathy in a variety of situations. The skills you learn in this course are meant to help you in your everyday interactions and in situations when you need to defuse a negative impression and recover a customer relationship.

The goal of this course is to educate all staff on the basics of customer service.

ITEM: #1335730
$25.00
Providing Customer Service
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